Repair Intake - Invis.IT Repair

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Welcome to Invis.IT Solutions

Are you a returning client? Returning clients can pull up their records with just their phone number and last name.

📋 Welcome back! Enter your name and phone number above — we'll pull up your details automatically.

📋 Your Information

Full Name *

Phone Number *

🕓 Your Previous Repairs

Enter your name and phone number above to see if we have your records on file.

📱 Device Information

We repair phones, tablets, laptops, desktops, consoles, smartwatches, cameras, audio gear, and more. Tell us what you're bringing in.

Device #1

Device Type *

Brand *

Model *

Color (optional)

Describe the problem *

Passcode / Access Notes

🏪 Drop-off & Loaner Phone

Will you leave your device with us?

✅ Yes — I'll leave it 🔁 No — I'll keep it

Leaving your device with us needs no deposit. If you keep it while we order parts, a 50% deposit is required.

Do you need a loaner phone? (subject to availability)

📱 Yes, please No thanks

📷 Photos (optional)

Attach clear photos of the device and any visible damage — this helps us quote accurately.

👨‍🔧 What happens next?
1. We review your device and get it checked in.
2. You'll receive a quote for approval — usually within 24 hours.
3. We only start the repair once you approve. Nothing is fixed without your OK.

✅ Acknowledgements & Authorization

By submitting this form, you acknowledge and agree to the following. All checkboxes are required.

Repair Authorization & Risk: I authorize Invis.IT to diagnose and repair my device. I understand repairs carry some risk of further damage, and opening the device may reveal hidden or pre-existing damage — if extra work or cost is needed, I'll be contacted for approval before anything proceeds. *

Data & Liability: I am responsible for backing up my data; Invis.IT is not liable for data loss. I release Invis.IT from liability for data loss, pre-existing or hidden damage, and minor cosmetic imperfections resulting from repair. *

Parts & Warranty: OEM or high-quality aftermarket parts may be used. The 30-day warranty covers parts only (not damage, misuse, or accidents). Liquid-damaged devices may not be fully repairable and may fail during or after service. *

Terms & Payment: Devices left unclaimed for more than 90 days become the property of Invis.IT Solutions. Payment is due in full at the time of pickup. *

🔔 Notification Preferences

How would you like to receive updates about your repair? (e.g., status changes, parts quotes, pickup notices)

📧📱 Both Email & Text 📧 Email Only 📱 Text (SMS) Only 📞 Phone Call 🔕 No Notifications

Signature *

By signing and submitting this form, you agree to our repair terms and conditions. Your personal information is collected solely for the purpose of this repair and will not be shared with third parties. A copy of this intake will be kept on file for our records.

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